Address: 6615 Reisterstown Rd, Suite L
Baltimore, MD 21215
Phone: (443) 213-1804
Website: www.atlantic-mechanical.com
Services: Drain Pipe, Heating & Air Conditioning/hvac, Plumbing, Drain Cleaning, Sewer Cleaning, Water Heaters
Areas Served: Baltimore & Howard Counties. Baltimore City
I called Atlantic Mechanical for an intermittent water heater problem. They replaced the wrong part — falsely claiming the error code indicated that part — then tried to replace another part that also wouldn’t have fixed the problem. They refused to refund my money for the first unnecessary part (almost $400). I ended up fixing the problem myself — no new parts required.
The technician was good, but I’m not sure anyone else at this company knows what they’re doing. It’s clear they were not in contact with the manufacturer, and I don’t think they even bothered to obtain a copy of the owner’s manual.
Atlantic Mechanical effectively stole money from me. They lied about which part needed to be replaced, then tried to swindle another $380 from me to take another shot in the dark. I don’t expect any company to be perfect, but lying to customers in order to suck money out of them is not something I tolerate.
Atlantic Mechanical engages in shady business practices and deceitful communication with its customers. I would strongly advise anyone considering doing business with Atlantic Mechanical to find another company.